Privacy Policy

Kamenos (hereinafter referred to as “our company”) has established the following privacy policy (hereinafter referred to as “this policy”) regarding the handling of users’ personal information in the services (hereinafter referred to as “this service”) provided on this website.

Privacy Policy Information

• “Personal information” among privacy information refers to “personal information” as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information.
• Among privacy information, “history information and characteristic information” refers to information other than “personal information” as defined above, such as the services used, products purchased, history of pages and advertisements viewed, search keywords used by users, date and time of use, method of use, usage environment, postal code, gender, occupation, age, user’s IP address, cookie information, location information, and individual device identification information.

How we collect your privacy information

• When a user registers, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc. In addition, we may collect transaction records containing personal information of the user between the user and our business partners, etc., and information regarding payments from our business partners (including information providers, advertisers, ad delivery destinations, etc., hereinafter referred to as “business partners”).
• Our company collects information about users, such as the services and software used, products purchased, history of pages and advertisements viewed, search keywords used, date and time of use, method of use, usage environment (including the communication status of the device in the case of use via a mobile device and various setting information at the time of use), IP address, cookie information, location information, individual device identification information, and other historical and characteristic information, when users use our company’s or affiliated company’s services or view pages.

Purpose of collecting and using personal information

The purposes for which we collect and use personal information are as follows:

• To display registration information such as name, address, contact details, and payment method, as well as information regarding services used, products purchased, and their prices, in order to allow users to view and correct their registration information and view their usage status.
• To use email addresses to notify and contact users, and to use contact information such as names and addresses to send products to users and contact them as necessary
• To use information such as name, date of birth, address, telephone number, bank account number, credit card number, driver’s license number, and delivery status of certified mail to verify the identity of the user
• To use payment information such as the name and quantity of purchased products, the type and duration of services used, number of times, billed amount, name, address, bank account number, and credit card number in order to bill users.
• To enable users to easily enter data, to display the information registered with our store on the input screen, and to transfer it to other services (including those provided by our business partners) based on the user’s instructions
• To use information that can identify individuals, such as the manner of use, name, and address, in order to reject users who have violated the terms of use of the service, such as by delaying payment or causing damage to third parties, or who attempt to use the service for fraudulent or improper purposes.
• To respond to inquiries from users, we will use information necessary for us to provide services to users, such as the content of the inquiry and billing information, as well as the user’s service usage status and contact information.
• Purposes incidental to the above purposes of use

Provision of personal information to third parties

• Our company will not provide personal information to third parties without the prior consent of the user, except in the following cases, unless permitted by the Personal Information Protection Law or other laws and regulations.
  • When required by law
  • When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the individual’s consent
  • When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual’s consent
  • When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual’s consent is likely to impede the performance of said duties.
  • When the following items have been notified or announced in advance:

Disclosure of Personal Information

• When the Company is requested by the person to disclose personal information, the Company will disclose it to the person without delay. However, if disclosure would fall under any of the following, the Company may not disclose all or part of the information, and if it decides not to disclose the information, the Company will notify the person without delay.
  • When there is a risk of harm to the life, body, property or other rights and interests of the person or a third party
  • When there is a risk of causing significant disruption to the proper performance of our business
  • If it would violate other laws and regulations
• Notwithstanding the provisions of the preceding paragraph, in principle we will not disclose information other than personal information, such as historical information and characteristic information.

Correction and deletion of personal information

• If the User’s personal information held by the Company is incorrect, the User may request that the Company correct, add, or delete the personal information (hereinafter referred to as “Corrections, etc.”) in accordance with the procedures established by the Company.
• If the Company receives a request from a user as described in the preceding paragraph and determines it is necessary to comply with the request, the Company shall correct the personal information without delay.
• When the Company makes corrections, etc. pursuant to the provisions of the preceding paragraph, or when the Company decides not to make corrections, etc., the Company will notify the User without delay.

Suspension of use of personal information, etc.

• If the person requests that the Company suspend or delete (hereinafter referred to as “suspension of use, etc.”) their personal information because it is being handled beyond the scope of the intended purpose of use or because it was obtained by illegal means, the Company will conduct the necessary investigation without delay.
• If we determine that it is necessary to comply with the request based on the results of the investigation in the preceding paragraph, we will promptly suspend the use of the personal information in question. If we suspend the use in accordance with the provisions of the preceding paragraph, or if we decide not to suspend the use, we will notify the user of this without delay.
• Notwithstanding the preceding two paragraphs, if suspension of use, etc. would involve a significant amount of expenses or is otherwise difficult to implement, and alternative measures necessary to protect the rights and interests of the User can be taken, such alternative measures will be taken.

Changes to this Privacy Policy

• The contents of this policy may be changed without notifying users, except for matters otherwise specified by laws, regulations, or otherwise in this policy.
• Unless otherwise specified by our company, the revised privacy policy will take effect from the time it is posted on this website.